Follow Up Desk helps busy contractors clean up open estimates, prioritize the next move, and get ready-to-edit follow-up drafts — without contacting a lead until you approve it.
It is not another complicated CRM. It is the focused follow-up layer for the estimates already sitting in your inbox, spreadsheet, notes, or job software.
The lead was paid for. The estimate was written. The visit already happened. Follow Up Desk focuses on the gap after the quote: who needs a touch, who replied, who has an objection, and which jobs should be closed out or nurtured later.
Age, status, urgency, and likely next move become visible so the day starts with a clear queue instead of a messy list.
Drafts are written by situation: receipt check, objection, value add, decision clarity, or close the loop.
Won/scheduled, waiting, lost reason, nurture later, and weekly owner summary stay visible without replacing your current software.
Best fit for: painting companies, remodelers, flooring installers, fence companies, and other service businesses with open estimates in notes, spreadsheets, inboxes, CRMs, or job software.
Not the best fit if: you need a full CRM buildout, ad management, guaranteed booked jobs, or someone to contact every lead automatically without review.
A simple view of what needs attention, what changed, and what can wait. The animation below shows how loose estimates become a queue, status lanes, and next actions.
Old notes, unanswered quotes, timing questions, and customers waiting for a clear next step.
Instead of carrying every loose quote in your head, each open estimate gets a status and a next action.
A focused setup to clean up open estimates, identify stale opportunities, and give your team a ready-to-review follow-up workflow.
one-time setup starting point
No auto-send: Follow Up Desk won’t contact your leads without approval.
No. Follow Up Desk prepares the queue and drafts. You review, edit, approve, and send every message unless you explicitly approve a different workflow later.
Whatever you already have: a spreadsheet, CRM export, screenshots, notes, inbox list, or job software report. It does not need to be perfect.
No. It works alongside your current CRM, spreadsheet, or job software as a focused follow-up layer for open estimates.
You can stop with a cleaner pipeline and summary, continue with a support arrangement if it is useful, or use what we learned to tighten your internal follow-up process.
The entry setup starts at $500. Any deeper embedded support is discussed separately before anything changes.
That is normal. The first part of setup is organizing the messy list into statuses, next actions, and drafts that are easy to review.